Request to Offer Engage Report for Message Interactions by User (Doc ID 2148465.1)

Last updated on JUNE 23, 2016

Applies to:

Oracle Social Marketing Cloud Service - Version N/A and later
Information in this document applies to any platform.

Goal

SRM offers the option to create a report that shows how many interactions each member of the engagement team has had over the last month. Client would like to use it as a tool for managers to see who is busy, but only offering visibility to specific users on the account.

Solution

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