Canada Cities in the Province Of QUEBEC Are Not Appearing (Doc ID 2148776.1)

Last updated on OCTOBER 03, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Cities present in Manage Geographies under Canada country Hierarchy cannot be found in UI.

EXPECTED BEHAVIOR
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Cities present in Manage Geographies under Canada country Hierarchy should be found in UI.

RECREATE STEPS
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1. Login to application
2. Go to Contact record within Oracle Sales Cloud
3. Edit Address and cannot find Montreal, QUEBEC or Quebec City, QUEBEC

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot select the cities Montreal, QUEBEC and Quebec City, QUEBEC.

Cause

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