The number of bytes submitted in the form exceeds the allowed maximum of '604857600' bytes. (Doc ID 2148950.1)

Last updated on MARCH 02, 2017

Applies to:

Instantis EnterpriseTrack - Version 8.7 and later
Instantis EnterpriseTrack Cloud Service - Version 8.7 and later
Information in this document applies to any platform.

Symptoms

On : 8.7 version, Instantis EnterpriseTrack

When attempting to import a zipe file (with size>800MB) from an environment to another with the same version, the following error occurs:


ERROR
-----------------------
Servlet failed with an IOException.
java.io.IOException: The number of bytes submitted in the form '831600221' exceeds the allowed maximum of '604857600' bytes.
at instantis.util.MultipartParser.ParseIt(MultipartParser.java:114)
at instantis.util.XHttpServletRequest.ParseIt(XHttpServletRequest.java:156)
at instantis.util.XHttpServletRequest.factory(XHttpServletRequest.java:100)
at instantis.servlets.Request.init(Request.java:268)
at instantis.servlets.BasicServlet.doPost(BasicServlet.java:141)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:751)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:844)



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Export a zipe file;
2. Create a new Instantis environment with the same version;
3. Import the zipe file;
4. Error occurs


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create a new environment based on the zipe file from an older one.

Cause

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