Not Able to Generate Document From Document Engine [Could not write file contents in ImageServer]

(Doc ID 2149058.1)

Last updated on JULY 08, 2016

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2015 R1 and later
Information in this document applies to any platform.

Symptoms

When attempting to preview a Doc Engine document, the document does not open.
Moreover, there is an error in the error logs:


06 Jun 2016 07:21:11,319 [ERROR] com.bm.xchange.servlet.ImageServer.writeBytesInResponse(ImageServer.java:300) - Could not write file contents in ImageServer
java.net.SocketException: Socket closed

Cause

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