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Import Product Model Item - Ends in error (Doc ID 2149089.1)

Last updated on MARCH 29, 2019

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Define Items

Rel11upg: Import Product Model Item - Error

Error resulting in Import Product Model Item Scheduled Process. ID 58095.

ERROR
-----------------------

  JBO-29000: Unexpected exception caught: java.lang.NullPointerException, msg=null: null
  
  
  29000
  JBO-29000: Unexpected exception caught: java.lang.NullPointerException, msg=null



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run Import Product Model Item concurrent request from configurator
2.Process ends in error

BUSINESS IMPACT
-----------------------
Due to this issue, users cannot use the model item in configurator workbench

Cause

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In this Document
Symptoms
Cause
Solution
References


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