Error "Attribute set for CreatedByModule in entity EmailEO failed" Received When Synchronizing Eloqua With OSC (Doc ID 2149095.1)

Last updated on JUNE 17, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, CX Integration

Errors when trying to synchronize from Eloqua to OSC

When trying to update some contacts, the customer is receiving this error:
Your test encountered an error: JBO-27023: Failed to validate all rows in a transaction.JBO-27024: Failed to validate a row with key oracle.jbo.Key[300000002806100 ] in EmailEOJBO-27004: Attribute set for CreatedByModule in entity EmailEO failed
  


 

ERROR
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JBO-27023: Failed to validate all rows in a transaction.JBO-27024: Failed to validate a row with key oracle.jbo.Key[300000002806100 ] in EmailEOJBO-27004: Attribute set for CreatedByModule in entity EmailEO failed




STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Eloqua --> change something on a contact and see the error that is appearing when synchronizing the changes with OSC

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot update contacts from Eloqua to OSC.

Cause

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