Fusion Global HR: Personal Email is Not Showing in Personal Information Page Using Custom HR Role. (Doc ID 2149111.1)

Last updated on OCTOBER 28, 2016

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Global Human Resources

ACTUAL BEHAVIOR
For some users all the Email except Work Email are NOT showing on the personal information on Manager Person page.
With admin user, all the emails are shown as expected.


EXPECTED BEHAVIOR
It is expected that the Home E-Mail and Work E-Mail are both shown as expected to HR user as well.


STEPS
The issue can be reproduced at will with the following steps:
1. Log into Fusion Applications as an HR user.
2. Navigate as Person Management > > Search the person > Personal Information
    Next, the Manager Person page shows shows only Work E-Mail in the section "E-Mail Details".
3. Next, log into Fusion Applications as an Admin user
    Navigate as Person Management > > Search the person > Personal Information
    The section "E-Mail Details" shows 3 email ids one for Work E-Mail and 2 for Home E-Mail as expected.





Cause

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