Duplicate Workflows or Objects Are Being Created at Destination Shells/Projects During Update Shells (Doc ID 2149224.1)

Last updated on JUNE 28, 2016

Applies to:

Primavera Unifier Cloud Service - Version 15.2.0.0 to 16.1.0.0 [Release 15.2 to 16.1]
Primavera Unifier - Version 15.2.0.0 to 16.1.0.0 [Release 15.2 to 16.1]
Information in this document applies to any platform.

Symptoms

Performing an Update Shells action to push an updated workflow schema from a Project Template to several shells/projects in the environment was resulting in multiple copies of the same workflow ending up in the destination shells/projects.

Only one Workflow Schema should be created in the target Shells when the shell template is used to push the new schema to the shells.

STEPS
-----------------------
The problem was noticed when performing the following steps:

  1. Go to the Company Workspace > Templates > Shells > Projects > Select the Project Template and open it > Setup > Business Processes > Select the BP > Workflow Setup > Choose the Setup > Update Shells > Shells... > Select the Projects to push the Workflow to > Update Shells.
  2. After you click "Update Shells" it can take some time for the job to run and complete. You can confirm that a Shell Update job is complete by clicking on the "Update Shells" drop down > History...
  3. When the job is complete, the top line in the Update Projects/Shells History window should have submit/start/end dates and show Status=Finished. 
  4. If you double click on the line, a "History Details" window will open and you can confirm that it shows a successful status: "Selected projects have been successfully updated".
  5. When viewing the destination shells/projects, only 1 copy of the updated workflow schema should be present, but in this case there were some duplicate WF Schema created at the destination shells/projects.

 

Cause

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