Scheduled Report Shows Error in Saved Results, Adobe Acrobat Error Thrown When Trying to Open From Saved Results

(Doc ID 2149239.1)

Last updated on JUNE 13, 2016

Applies to:

Primavera Unifier Cloud Service - Version 9.9 and later
Information in this document applies to any platform.

Symptoms

In Unifier Cloud Hosted Environment, version is not specific

Expected Result: Any/all Scheduled User-Defined Report(s) should run, complete successfully, and be sent to the user in an email from Unifier.

Actual Result: Any/all Scheduled User-Defined Report(s) are not running successfully, show as Error in Saved Results and throws an Adobe Acrobat error when the user tries to open the file in Saved Results.

Example:

Adobe Acrobat Reader DC could not open
'##Name+of+Report+05-17-2016+11-58+PM.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).

Cause

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