Rollback Failed After Migration

(Doc ID 2149326.1)

Last updated on DECEMBER 02, 2016

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 11.0 and later
Information in this document applies to any platform.

Symptoms

When trying to rollback the migration, it failed with error:

DD/mm/YYYY hh:MM AM System failed to restore the backup.

Changes

There are two potential causes for this behavior:

  1. Some attributes were deleted on the site but some rules are still referencing them.
  2. An attribute at the All Product Families level in Configuration was created but not deployed before the migration occurred. Due to this, the attribute was never migrated to the target site, but is included in the rules in lower levels.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms