Failed accounts in Account Reassignment (Doc ID 2149414.1)

Last updated on JULY 07, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Goal

Customer ran the full account reassignment (they have made some major changes to the territory structure) and had the following results:

78,411 completed, 78,219 successful and 192 failed.

They would like to know why the 192 accounts failed after the recent restructure.

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms