Data Are Not Visible In SUI After Successful Import (Doc ID 2149666.1)

Last updated on JULY 15, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Accounts, Contacts, Households

ACTUAL BEHAVIOR
---------------

After generating artifacts successfully and running a successful import, customer cannot see the imported data associated to the Account records. The fields that are not showing the loaded data are all custom fields. Customer has generated artifacts and afterwards done another successful import and still no data for those custom fields have shown up in the SUI

EXPECTED BEHAVIOR
-----------------------
Data should show up there in SUI.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Generate Artifacts and run Import job for custom fields
2. Data is not visible for custom fields
3. Ran again the import job with the same data set
4. Data still not visible to the end user

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see the imported data through file import.

 

 

Cause

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