Fusion Global HR: Manage Person Page Error (Doc ID 2149829.1)

Last updated on OCTOBER 28, 2016

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

Manage Person page Error

We are unable to update any transaction in Person Management Page, once we update and try to submit. Its end with an error


ERROR
-----------------------
FAULT_NAME=operationErroredFault::FAULT_TEXT=com.oracle.bpel.client.BPELFault: faultName..................<faultInfo>ORABPEL-30103 Ruleset didnt return any results. Ruleset ManagePersonRuleSet didnt return any results. Model the ruleset so that it returns a list builder specification. </faultInfo>...............<getNewPersonDetailByTransactionId xmlns="http://xmlns.oracle.com/oracle/apps/hcm/people/core/approvalRulesPublicService/types/">..............


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Search for worker
2. On Mange Person screen click Edit
3. Make an edit/change to biographical information
4. Click OK
5. Click Submit
6. Click Yes on warning popup
7. Click OK to on Confirmation popup
8. Check notifications
9. Notification shows update Failed with Errors for employee
10. Click on notification to see Error Message.


Cause

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