Employees Seeing 'Promote Job' Button With No Options After Receiving Referral On Demand (ROD) Notification (Doc ID 2150009.1)

Last updated on NOVEMBER 18, 2016

Applies to:

Oracle Taleo Social Sourcing Cloud Service - Version 15A and later
Information in this document applies to any platform.

Symptoms

The 'Promote this job' popup does not populate when a Referral on Demand
email is sent to a Recruiter.

ACTUAL BEHAVIOR
---------------
The pop up window is triggered but not visible when clicking 'Promote this
job.'

EXPECTED BEHAVIOR
-----------------------
The full pop up options should appear when clicking 'Promote This Job', which are: Request Referrals, Send to Talent
Community, Enhance this Job.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1) Receive ROD email notification

2) Click the link to access the requisition
3) Click 'Promote This Job'
4) The pop up options will not appear

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue users cannot promote jobs.

Cause

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