Outbound Email Sent From Outlook Is Not Reflected In OSC on Contacts of type Customer or Prospect
Last updated on JUNE 17, 2016
Applies to:Oracle Fusion Sales Cloud Service - Version 184.108.40.206.0 and later
Information in this document applies to any platform.
When sharing an email with the Sales Cloud a new Task is created but it is not linked with the Contact of type Prospect or Customer.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms