Can Engage Show that User is Online While Responding to Customers (Doc ID 2150783.1)

Last updated on JUNE 23, 2016

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A and later
Information in this document applies to any platform.

Goal

Customer would like to show that user is “online” when replying to messages.

Is it possible to show the consumers that user is “online” from Engage while replying (as the Facebook native UI appears)?

 


 

Solution

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