Faceted Navigation Doesn't Show Sku Specific Images (Doc ID 2150990.1)

Last updated on JUNE 29, 2016

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

The product listing page (PLP) does not show sku-specific image options.

As an example, if a customer searches or browses through to a specific color product, blue, the images shown should be blue.

Additionally, there should be additional swatches below each image so that the customer can easily and readily see the other options.

The problematic behavior herein is that searches resulting in an automatic selection of a refinement (e.g., Pacific Blue -> Blue) do not result in automatically selecting and showing the blue versions of the products in the results list.

Reproduction Steps

  1. Select a refinement, e.g., "Blue" from the product colors, in the guided navigation.
  2. See the results list with images that are not necessarily blue.
  3. From the home N=0 state, search for a color (blue)
  4. See that the products returned do have SKUs with blue colors, but the image shown is not necessarily blue.

Changes

Recently, allbins=2 was set on the products, and some record properties were shifted out of the returned FieldNames.

Cause

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