Sales Quota Plan is not reflecting the correct territory hierarchy structure as in Active Territory (Doc ID 2151332.1)

Last updated on JULY 26, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

Sales Quota Plan is not reflecting the correct territory hierarchy structure as in Active Territory.


• Changes to the territories were made using Territory Import
• Changes were done to the territories and these territory changes were not visible in Quota Management even after performing the synchronization of the Active Territories with the current Sales Quota Plan
• Territory structure in Quota were not the same as in Territory Management
• Only some of the territories were showing up in Quota pages

 

Cause

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