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Configuring SSO Not Working in BICS Error: "SSO Authentication Result Authentication Failed" (Doc ID 2151562.1)

Last updated on AUGUST 09, 2017

Applies to:

Oracle Business Intelligence Cloud Service - Version 15.2.4.0.0 and later
Information in this document applies to any platform.

Symptoms

When trying to configure SSO in BICS with the on-premise Active Directory, the following error is seen :

SSO Authentication Result Authentication Failed
User Identifier
Authentication Instant
SSO Primary Status Code RESPONDER
SSO Secondary Status Code UNKNOWN_PRINCIPAL
SSO Status Message No user returned during attribute based authentication using attribute mapping for name ID: MNELLAS and name ID format = urn:oasis:names:tc:SAML:1.1:nameid-format:unspecified

 

The BICS user is setup with "Use email address as username" option.

Changes

SSO was enabled for BICS

Cause

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