Posts Do Not Archive (Doc ID 2151682.1)

Last updated on JUNE 27, 2016

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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A number of messages which had been archived start showing up Inbox all of a sudden

EXPECTED BEHAVIOR
-----------------------
Once a message is archived it should remain in archived folder unless a new activity on the same thread is initiated by the user.

Cause

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