Error While Creating Element Eligibility Using PBL - "ORA-20001: Given People Group (XXXX) cannot be found" (Doc ID 2151882.1)

Last updated on JUNE 21, 2016

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Global Payroll

When attempting to load element eligibility, via PBL the following error is raised

ERROR
-----------------------
"ORA-20001: Given People Group (XXXX) cannot be found"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. PBL
Task Name Task Action Name
Element Create Element Eligibility

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot proceed with the loading element eligibility.

Cause

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