Resource Hours Displayed Multiple Times on Timesheet Report by Resource (Doc ID 2151970.1)

Last updated on JUNE 21, 2016

Applies to:

Instantis EnterpriseTrack - Version 15.2.2.0 and later
Instantis EnterpriseTrack Cloud Service - Version 15.2.2.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------------
The Timesheet Report by Resource displays resource hour values multiple times if the resource is assigned to the project multiple times associated with different roles.

For example, if a resource is assigned 3 times, with 3 different roles, the project grouping will show on the report 3 times and display the values for each role each time.

STEPS TO REPRODUCE
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1. Create project and assign a resource to the project multiple times, ensuring each assignment is associated with a different role and a different task
2. Log in as this resource and submit time against this project making sure to record time against each task
3. Run the Timesheet Report by Resource
4. Notice that there are multiple groupings for this project (one for each assignment) but ALL the values are shown under each grouping. It appears as if the data is duplicated. The duplicated values do not affect the Total, which is correct, so it is confusing to the user to see them multiple times
in the table

EXPECTED BEHAVIOR
---------------------
The values should only be displayed once.

Cause

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