Unlocking Users Via the Cloud Administration Application is Failing with Error 'User(s) Unlock Operation Failed'
Last updated on JULY 01, 2016
Applies to:Primavera Unifier Cloud Service - Version 220.127.116.11 and later
Information in this document applies to any platform.
When an Oracle Cloud Customer Administrator attempts to Unlock users with the Cloud Administration Application, they receive a message: "User(s) Unlock Operation Failed. Some/All of selected users could not be Unlocked."
To reproduce the issue:
- Log into the Cloud Administration Application
- Highlight the user that is Locked
- Click "Unlock"
- Receive error message.
- If the Administrator tries again later, they may be able to successfully unlock the user.
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