Cannot Open Service Instances in Oracle Content and Experience Cloud Service (formerly DOCS) - Error: "Social Server is unavailable at the moment. Please try again later."

(Doc ID 2152136.1)

Last updated on AUGUST 29, 2017

Applies to:

Content and Experience Cloud Service - Version 14.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Users cannot open Oracle Content and Experience Cloud Service.  The option "My Service" takes users into the Service Instances, URLs within My Services generate errors.

ERROR Message:
-----------------------------
Social Server is unavailable at the moment. Please try again later.

Cause

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