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Passport: "Flow type Must Be Selected" Error For GIS (Doc ID 2152159.1)

Last updated on APRIL 03, 2020

Applies to:

Oracle Taleo Platform Cloud Service - Passport Framework - Version 14B and later
Oracle Taleo Recruiting Cloud Service - Version 14B and later
Information in this document applies to any platform.


Passport Service: General Information Services, Inc. (GIS)   (a Recruiting background check service)

Setting the GIS service status to Active in Recruiting Administration fails with a Flow Type error.

1.  Configuration > Taleo Recruiting Administration > Screening Services 
2.  Click on the service for GIS to get into the service's settings/details page
3.  Near the top, click the Activate button (if the button says Deactivate the service is already active)

The service status fails to change to Active.  Instead there is an error: The action cannot be completed. The field: "Flow Type" is mandatory. 


The LUDs FlowTypeConfig, a LUDs required by the GIS service, had been inadvertently deleted in Recruiting Administration.


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