Synchronization process fails due to Inaccessible object error

(Doc ID 2152169.1)

Last updated on JUNE 22, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Microsoft Outlook

Error SW0002 occurring on sync

ERROR
-----------------------

In Outlook: SW0002

In logs: [ERROR] [sync_issue]: Inaccessible object 'opportunity'

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open Outlook
2. Perform sync

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot sync Outlook with OSC.

Cause

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