Synchronization process fails due to Inaccessible object error

(Doc ID 2152169.1)

Last updated on JUNE 22, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Microsoft Outlook

Error SW0002 occurring on sync


In Outlook: SW0002

In logs: [ERROR] [sync_issue]: Inaccessible object 'opportunity'

The issue can be reproduced at will with the following steps:
1. Open Outlook
2. Perform sync

The issue has the following business impact:
Due to this issue, users cannot sync Outlook with OSC.


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