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Owner Field On Lead Outlook Pages Greyed Out (Doc ID 2152230.1)

Last updated on JULY 28, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Leads, Sales Campaigns

Owner Field on Lead Outlook pages Greyed out

We are not able to select the Owner field in Lead outlook page. It is been greyed out.

Owner field in Lead outlook page should be active and moved from available fields to selected fields.

The issue can be reproduced at will with the following steps:
1. Log into Application
2. Go to Navigator and then Application composer
3. Select Sales > Standard objects > Sales Lead > Pages
4.Select outlook > Edit form region
5. Opens Edit lead form page
6.Owner field is greyed out in available fields column


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