Event Code AVAA0-3607-A Error When Receiving Email Sent from Issues (Doc ID 2152295.1)

Last updated on JUNE 30, 2016

Applies to:

Primavera P6 Professional Project Management - Version 8.3 to 16.1.1.0 [Release 8.3 to 16.1]
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 8.3 to 16.1.1.0 [Release 8.3 to 16.1]
Information in this document applies to any platform.

Symptoms


When sending Notify Email from Issues, the recipient receives AVAA0-3607-A Event code.

ERROR
-----------------------
AVAA0-3607-A

STEPS TO REPRODUCE:

----------------------
1. In User Preference
2. Email
3. Fill in STMP server and email address
4. In Project - Issue
5. Creating a new or open existing issue
6. Right Click -> Notify
7. Select a recipient

Cause

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