Receipt Batch Gets Error Cannot Find Profile For Customer # CF0280-2 On Date 02/05/2016 (dd/mm/yyyy) (Doc ID 2153018.1)

Last updated on JUNE 23, 2016

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Fusion, 11.1.10.0.0 version, Posting Receipt Batch program triggered by Post button is ending in error


ERROR:
----------------
Warning - Could not get profile option value for AR_ALLOW_OVERAPPLICATION_IN_LOCKBOX
AR-arcgcu:Error-Cannot find profile for customer # CF0280-2 on date 02/05/2016 (dd/mm/yyyy).
AR-arcgcu: Error exit.
AR-arcrollback: Rollbacked.
AR-arcrollback: Calling arcubr1...
AR-arcubr1: The batch_applied_status of batch 300000138097588 or any batch in transmission id 0 is not IN_PROCESS
AR-ARCABP: Error in arcgcu


EXPECTED BEHAVIOR
-----------------------
Expecting to be able to post the receipt


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. On Navigator
2. Go to Receivables Balances
3. On Receipt pending Creation, post the batch
4. Review the process and observed the error described appears



Cause

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