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Receipt Batch Gets Error Cannot Find Profile For Customer # CF0280-2 On Date 02/05/2016 (dd/mm/yyyy) (Doc ID 2153018.1)

Last updated on NOVEMBER 02, 2017

Applies to:

Oracle Fusion Receivables Cloud Service - Version and later
Oracle Fusion Receivables - Version and later
Information in this document applies to any platform.


Posting Receipt Batch program triggered by Post button is ending in error

Warning - Could not get profile option value for AR_ALLOW_OVERAPPLICATION_IN_LOCKBOX
AR-arcgcu:Error-Cannot find profile for customer # CF0280-2 on date 02/05/2016 (dd/mm/yyyy).
AR-arcgcu: Error exit.
AR-arcrollback: Rollbacked.
AR-arcrollback: Calling arcubr1...
AR-arcubr1: The batch_applied_status of batch 300000138097588 or any batch in transmission id 0 is not IN_PROCESS
AR-ARCABP: Error in arcgcu

Expecting to be able to post the receipt

The issue can be reproduced at will with the following steps:
1. On Navigator
2. Go to Receivables Balances
3. On Receipt pending Creation, post the batch
4. Review the process and observed the error described appears


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