Twice Transmitted Data On Opportunity Update Using Web Service In Trigger (Doc ID 2153025.1)

Last updated on JULY 25, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Opportunities

ACTUAL BEHAVIOR
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External database always receive twice transmitted data

When I use Web Service in the trigger, the External database always receive twice transmitted data. First is from user myself, another one is from the user of "FUSION_APPS_CRM_SOA_APPID". How come this happened?


EXPECTED BEHAVIOR
-----------------------
Data should result once

STEPS
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The issue can be reproduced at will with the following steps:
a.Once the function is thrown, Oppty get's updated.
b.Oppty get's updated, Auto Assignment is invoked
c. Function get's thrown again

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot get the correct amount of data from the web service.

Cause

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