Report Don't Return Any Results (Doc ID 2153095.1)

Last updated on JULY 26, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Analytics

ACTUAL BEHAVIOR
---------------
Report don't return any results

When the customer pulls in multiple columns in the report, it has an error message saying that no results are returned.
But all the columns have data in them (They know this because if they just pull in one column, the report shows data).


EXPECTED BEHAVIOR
-----------------------
Report should show data for Customer Name and Contact Name together

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Build a BI Report as below
1. Pull in Customer Name --> the report displays data for Customer
2. Add in Contact Name --> the report shows error
3. Keep Contact Name, but remove the Customer Name --> the report displays data for Contact

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, user can not run BI Report for Customer Name and Contact Name

Cause

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