Territory Proposal Activation Process Completed With Error (Doc ID 2153307.1)

Last updated on JULY 03, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 to 11.1.11.1.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

When attempting to activate a territory proposal, the following error occurs.

ERROR
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JBO-MOT:::MOT_TERR_ACT_LOCK_FAILED: MOT-480311 Failed to lock the production environment because it is locked by the proposal activation process.
Partition of type PRODUCTION locked by another another activation process.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Attempts to activate a Territory Proposal
2. Process completes with error


Cause

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