Performance Issues With Reconfigure Action (Doc ID 2153448.1)

Last updated on NOVEMBER 28, 2016

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2015 R1 to 2015 R2 Update 6 [Release 2015]
Information in this document applies to any platform.

Symptoms

When  Reconfigure action is clicked and Save is taken in Config to go back to commerce where no new products are added, slowness occurs where it is taking more than the expected amount of time for the action to finish.
For clarity purposes, here are the steps taken:

  1. In any existing quotes, click Reconfigure.
  2. Once in config, immediately click Save, making no changes, to go back to commerce.
  3. Action takes a long time to finish. In some cases, the browser times out.

Cause

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