When creating territory geographies for the US, the process is ending in error. (Doc ID 2153754.1)

Last updated on JULY 17, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

When creating territory geographies for the US, the process is ending in error.
 
ERROR
Status = Error

STEPS
The issue can be reproduced at will with the following steps:
1. Login to Oracle Sales Cloud
2. Navigate to Setup and Maintenance > Task: Manage Territory Geographies > Click Go to Task
3. Add zone
4. Add geography, United States and include children: State, City, and Postal Code


Cause

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