NullPointerException when Deactivating an Extension
(Doc ID 2153771.1)
Last updated on AUGUST 29, 2018
Applies to:Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.
When deactivating an extension the following error shows up.
An internal error occurred while processing input request.
Return code: 50001000
1. Log into Admin
2. Open Settings > Extensions
3. Click on 'Deactivate' for an extension
The issue seems to occur if the the widget (with the elements) is added and then removed from a page.
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