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NullPointerException when Deactivating an Extension (Doc ID 2153771.1)

Last updated on AUGUST 29, 2018

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.
Version: 16.2

Symptoms

When deactivating an extension the following error shows up.

Error
An internal error occurred while processing input request.
Return code: 50001000

Reproducible Steps:
1. Log into Admin 
2. Open Settings > Extensions
3. Click on 'Deactivate' for an extension

The issue seems to occur if the the widget (with the elements) is added and then removed from a page.

Cause

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In this Document
Symptoms
Cause
Solution
References


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