Sales Lead Assignment Process Is Stuck With Status Running
Last updated on SEPTEMBER 19, 2016
Applies to:Oracle Fusion Sales Cloud Service - Version 220.127.116.11.0 and later
Information in this document applies to any platform.
"Leads Batch Assignment" (MarketingBatchAssignmentRequest), is stuck in running state.
The issue can be reproduced at will with the following steps:
1. Navigator > Scheduled process > Run Requests Sales Leads Assignment process
2. Process is stuck at Running status
3. If cancelling the process , status remains cancelling (Needs to be in cancelling status before reaching out to Support)
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