Users Unable To Access Instance Through Browser or Mobile Apps
(Doc ID 2154488.1)
Last updated on FEBRUARY 27, 2019
Applies to:Content and Experience Cloud Service - Version 188.8.131.52.0 and later
Information in this document applies to any platform.
All users are unable to access the documents cloud service by a web browser or mobile app. The screen shows a "clocking" icon acting like it's trying to load but never finishes. The users can still access it through the SyncManager from a laptop or desktop.
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