Topic Available Count and Displayed Count Under Dashboard Does Not Match (Doc ID 2154617.1)

Last updated on SEPTEMBER 14, 2016

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A to N/A [Release V1]
Information in this document applies to any platform.

Symptoms

After a Topic has been activated and the Topic has been collecting messages the Topic grid shows an available messages number is say 14. But under "Analyze" the message number is different the number of messages is appearing wrong in the Topic grid.

Cause

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