Outlook Connector Error: Failed to allocate a managed memory buffer (Doc ID 2155178.1)

Last updated on JULY 14, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Microsoft Outlook

When attempting to perform a package updated after recent maintenance, the following error occurs.

ERROR
-----------------------
FC0099 Failed to allocate a managed memory buffer of 33554432 bytes.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. User attempts to perform a package update.
2. User receives the FC0099 error.
3. User closes and reopens Outlook and is able to perform a sync successfully.

BUSINESS IMPACT
-----------------------
Due to this issue, users cannot perform a package update successfully to use OSC Outlook.

Cause

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