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IBY: When A Payment Is Voided, The Manage Payment File Page Is Misleading (Doc ID 2155394.1)

Last updated on JUNE 07, 2020

Applies to:

Oracle Fusion Payments Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Goal

When a payment is voided, the Manage Payment File page is misleading

Payment file 18211 summary states there are only 5 payments and the total is 4858.03. However, the payments list shows 6 payments on the screen. Payment document number 8536 for $5000 was voided which is why it's not reflected in the summary. However, there's no way of knowing that from looking at the page.

In this example, it was easy to determine which was missing because of the even $5000 payment. It would be nice to at least see the status of each payment there so that the voided ones were prevalent.

 

Solution

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In this Document
Goal
Solution
References


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