After upgrade to R11, "Select by SKU" checkbox appears under some dashboard Prompts (Doc ID 2155590.1)

Last updated on JULY 08, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Analytics

ACTUAL BEHAVIOR
------------------------
Sales Cloud was recently upgraded to R11.

Some fields in the Selection Criteria sections in a Dashboard were changed during the upgrade.


"Select by SKU" check box has been added under all the "Line of Business" prompts.
This checkbox is also appearing under the "Activity Type" prompt.
It may also appear under other fields.

STEPS TO REPRODUCE
---------------------------

After upgrade to R11:

1. Log into Sales Cloud

2. Navigate to the dashboard(s) having this "Select by SKU" checkbox

2. Note the Selection Criteria prompts "Line of Business" and perhaps others which have "Select by SKU" checkbox appearing underneath them.

 

EXPECTED BEHAVIOR
-------------------------
"Select by SKU" checkbox should NOT appear.



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users may be confused as to what they have to do with this checkbox.
They do not use SKUs at all, and this raises concern of whether this Dashboard will give them accurate results.

Cause

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