In release 11, getting Location Maps Displaying Error - Error- A map is currently unavailable. Your help desk was notified. (Doc ID 2155846.1)

Last updated on MARCH 24, 2017

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Goal

In release 11, getting Location maps displaying error

When viewing an employee's location map, the following error message displays: "Error- A map is currently unavailable. Your help desk was notified." Occurring in the following navigation:
1. Personal Information> My Details> Click on the orange action drop down icon> hover mouse over the work address and click on the "i" icon> Observe Error
2. My team> Click on the orange "i" icon"> hover mouse over the work address and click on the "i" icon> Observe Error
3. Directory> Search for an employee>Click on the orange "i" icon"> hover mouse over the work address and click on the "i" icon> Observe Error

What is causing this situation?
 

Solution

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