When Trying To Display An Account Outlook Shows Native Contact Form

(Doc ID 2156885.1)

Last updated on JULY 26, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


 Account Layout is not seen correctly in Outlook.

Issue :

1.Go to accounts in outlook

2.Press New Account

3.Native Outlook Contact form is visible instead of OSC Account form.


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