Error Creating Process Cloud Instance Error: "Cannot create instance because insufficient balance 0 for resource: Number of Participant Users" (Doc ID 2157039.1)

Last updated on AUGUST 09, 2017

Applies to:

Oracle Process Cloud Service - Version 15.2.3 and later
Information in this document applies to any platform.

Symptoms

Customer Problem Description
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Problem Summary
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Error creating Process Cloud Instance

Problem Description
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When clicking "Create Instance", the following error is returned:
Cannot create instance because insufficient balance 0 for resource: Number of Participant Users


Error Codes
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Cannot create instance because insufficient balance 0 for resource: Number of Participant Users

Problem Category/Subcategory
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a. Creating and terminating services/a. Service creation

Cause

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