Unable to Readd a Previously Deleted User in OIM

(Doc ID 2157151.1)

Last updated on JULY 06, 2016

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 15.2.5.0 and later
Information in this document applies to any platform.

Symptoms

After deleting a user in the OIM, cannot recreate the same user, the following error occurs.

ERROR
-----------------------
"Unable to cre. . ."

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open OIM User Admin.
2. Delete a user.
3. Readd same user.
4. Status shows: "Unable to cre. . ."

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot delet a user in the OIM, then recreate the same user.

Cause

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