Global Search Indexing Is Failing

(Doc ID 2158005.1)

Last updated on AUGUST 02, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Accounts, Contacts, Households

Global Search Indexing is Failing
We have created the scheduled process and can see that it is executing yet Global Search is not returning any results.



ERROR
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Index Status = "Failed"



STEPS
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The issue can be reproduced at will with the following steps:
1. Go to schedule process
2. GO to Manage Search View Objects
3. Run a full index


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot .

Cause

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