Checkbox Fields Defaulting to Yes in Mobile App (Doc ID 2158326.1)

Last updated on JULY 18, 2016

Applies to:

Oracle Fusion Mobile Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version

ACTUAL BEHAVIOR
---------------
Custom checkbox fields are now showing as required and defaulting to YES in the mobile app. In the simplified account page everything shows correct, but on the app composer screen and mobile UI they are showing different.

EXPECTED BEHAVIOR
-----------------------
It is expected that what shows up in Application Composer, would reflect accurately across the SUI and Mobile UI.

STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Account on SUI
2. Edit an Account
3. Note how checkbox is not checked (though it is marked as required)

4. Go to Account on MUI
5. Edit an Account
6. See how checkboxes that are not checked in the SUI are checked.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, when a user looks up an account on the MUI, the checkbox will get checked after they save and close (if they do not notice it). Then it will change in the SUI. This creates unintentional changes.

Changes

 Upgrading from the old Sales Account model to the new Account model creates this problem. (For all checkboxes that were created and in place before the SA2A migration).

Cause

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