Customized Dashboards - Breaks Not Visible

(Doc ID 2158482.1)

Last updated on JULY 29, 2016

Applies to:

Oracle Social Marketing Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

SRM -> Listen&Analyze -> Custom Analytics -> Open any module -> notes section -> Edit

1. There is a content in the section. If we give break at the end of line, new line will start. After saving, the second line is continued with first without break. Line breaks in the edit mode are not persisting after saving for notes. They are persisting only if we leave an empty line between them in edit mode.

2. After exporting as image, it is saved in image format. But the whole content from Note section is not visible due to scroll bar. We can't drag Note section to extend to make complete content visible while exporting to image. It looks like currently we are exporting the html page, which means if we have overflow of content and scroll bar in the notes section, the exported pdf/img doesn't contain all the notes content.

Cause

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