Refresh and Promote Dimension Members fails

(Doc ID 2158496.1)

Last updated on JULY 07, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Territory Management, Quotas
The process "Refresh and Promote Dimension Members" run failureļ¼Œ result in the product cannot be distributed to the active member
 

ERROR
------------
Process stuck forever.

Jun 29, 2016 5:42:48 AM UTC (Error)

/cbhj_test_crm.ap2_1_CRMDomain/CRMDomain/ess_server1/CrmEssApp(V2.0) (Fusion J2EE Application)

Message IDESS-07004Message Level1ESS_RequestID28755ESS_ModuleProcessorESS_JobMetadataIDJobDefinition://oracle/apps/ess/sales/territoryMgmt/territories/FullSynchronizationJobRelationship ID0:1:4:91:100000028Componentess_server1

Moduleoracle.as.essHostsgfar11060t07.sgdc1.oraclecloud.comHost IP Address10.114.129.37Thread IDESS Execute Thread [RequestId:28755]ECID005DaGs13Ug3V825Rrp2id00028J0002YfArchive

MessageExecution
error for request 28755. Reason: ESS-07033 Job logic indicated a system
error occurred while executing an asynchronous java job for request
28755. Job error is: [2016/06/29 05:42:48] Stage Partition Cannot be
editedSupplemental Detail[2016/06/29 05:42:48] Process completed with status - ERROR.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Scheduled Processes > new process > submit new process = Refresh and Promote Dimension Members




Cause

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