Tax Exemptions Are Not Calculated Correctly (Doc ID 2158710.1)

Last updated on JULY 07, 2016

Applies to:

Oracle Fusion Tax Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Fusion, 11.1.11.1.0 version, On transaction screen, after creating a transaction, taxes calculated incorrectly as exemptions were not applied

EXPECTED BEHAVIOR
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As customer were registered to have tax exempt, expecting to have taxes calculated based of the exempts defined


STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Receivables
2. Go to Billing
3. Go to Transactions
4. Go to Create Transactions
5. Create a transaction
6. Go to Invoice details and observed the taxes are not calculated correctly (exempt is not used/calculated)



Cause

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